What backpacking can teach you about user research

  A few months ago, I came across this article which is really an excerpt from Jan Chipchase’s book Hidden in Plain Sight.   He tells us by far the most fruitful way of conducting user research is extreme immersion. It is like backpacking, except you’re working. Instead of checking your research team into a […]

Beijing 2012

Before routine sets in and erases the trail of emotions this Beijing 2012 adventure brought me, I thought I’d note this down, starting from the end. Just the morning before, I stood in line to board the plane home, sneaking those last few WeChat texts before I lost the wifi signal. The warmth from these […]